Meet Libby – Broker at Cross Street!
Specializing in residential sales and luxury rentals, Libby’s got a knack for turning the process into a seamless, enjoyable experience. Teaching is in her DNA, and now she channels that passion into guiding you through finding your dream home. For Libby, it’s not just about a transaction; it’s about the joy of knowing she’s helped you discover your perfect space.
Real estate isn’t just a gig for her; it aligns with her childhood interests in design and architecture, thanks to her mom’s love of HGTV and her grandfather’s career as an architect. Plus, she prioritizes responsiveness, addressing those pain points others often face in the real estate hustle – you’ll always be able to reach her! Punctual might as well be her middle name.
Libby enjoys riding horses, capturing life through her lens, or hitting the slopes. Thoughtful, loyal, and empathetic, she brings these qualities to every aspect of her life.
According to her clients, Libby’s the real deal—knowledgeable, caring, friendly, and totally trustworthy. And don’t even get her started on her can’t-live-without essentials: Ben & Jerry’s Half Baked, lip gloss, a rainbow of highlighters to color-code her planner, music-filled headphones, and her trusty camera for all those picture-perfect moments.
“Throughout my many months-long apartment rental search across multiple cities, Libby was the first agent that I truly felt understood the renter’s POV and the stress we go through in this process. Very fast (and thorough) to respond to questions, eager to help, and friendly. Truly a diamond in the rough, I cannot recommend her enough!”
“Getting connected with Libby instantly relieved so much of my apartment search anxiety. Not only is she extremely knowledgeable about Chicago real estate, but she also makes herself fully available during the search process. I am someone who always has a million questions. Libby was happy to answer all of them and welcome more. If there was anything she was unsure of, she went out of her way to get me an answer ASAP. She is punctual, reliable, friendly, and trustworthy. She also pays attention to details, which is critical in searching for an apartment. Libby cares about finding you a home that you love and is with you every step of the way.”
“Libby was a great agent! She had great communication throughout the whole process making sure to answer all my questions in a timely manner. She would make sure to reach out to check if there were any issues and resolve them as quickly as possible. She was very friendly and made sure to understand my situation and help me out to the best of her ability.”
“Libby was super helpful with helping me find exactly the type of apartment I was looking for within my budget. She was super responsive throughout the entire process and made the process very easy. I’m relatively inexperienced with renting property and the process can be intimidating, and Libby made the process very smooth and simple. Extremely professional and would recommend to anyone looking to rent an apartment.”
“Libby was super helpful, knowledgeable, very responsive and most importantly super friendly which makes this tedious task of house hunting a little less daunting! She was quick to reply to any of my queries and reassured or provided alternate solutions at every step of the way. I highly recommend her!”
“I had the most amazing experience working with Libby Pollock. She is very knowledgeable and responsive. She answered all of my questions and was very patient. Finding an apartment can be really stressful and she truly helped make the experience as stress-free as possible!” – Jasmine G.
“Libby Pollock of Cross Street assisted me and my son in finding an apartment for him in the Chicago downtown loop. She did an excellent job for us, not only in helping us find the right space, but also (and especially) in keeping in ongoing contact with us to answer questions and in assisting us in applying for and entering into a lease. Each time we contacted Libby, she was prompt, thorough and helpful in her responses and in meeting our needs. I cannot recommend Libby highly enough to anyone looking to find an apartment in the Chicago area.” – Randal B.
“Libby was the absolute best, she is very good at what she does and will do whatever is needed to help you find a place that is exactly what you are looking for! She was very responsive whenever we had questions, and was very punctual, I would recommend her 10/10 times!” – Omar L.
